After the creator ships a finished project to the buyer, the Buyer will receive emails from "icustommadeit.com" encouraging them to review their experience with the creator. The buyer will be able to rate the creator's work on a scale of 1 to 5 stars. The buyer will rate as per his choice on the basis of the following three criteria:
· Expertise: Expertise will include the know-how and skills of the creators. The buyer will rate the Creator's portfolio and profile; and did the portfolio indicate that they were proficient for the job? Did the creator communicate in a helpful and friendly manner?
· Professionalism: Did the Creator perform his work in a courteous fashion? Was he ready to listen to ideas and did he offer suggestions during the customization process? Did the Creator update the milestones on time? Did the Creator deliver the completed product within the stipulated time period?
· Quality: Did the entire project expenditure and completion time align with the quality of the completed item? Did the Creator ship the finished product with care and was the packaging appropriate for the item?
Creators with positive reviews are more likely to win than the ones with no reviews. Reviews are deeply appreciated and significant to secure additional projects in the future.